“The seven communication reasons organizations do not change“
Results of this study point to the limitations of management and impersonal communication. Change is a messy business, and transformational change will not happen unless management is willing to tolerate the ambiguity and the sense that emerges in communication. Results also point to the importance of communication skills in hiring practices.
The communication reasons organizations do not change
1. Insufficient communication
2. Local identification
3. Global distrust
4. Lack of productive humor
5. Poor interpersonal communication skills
6. Conflict avoidance
7. An inappropriate mix of loose and tight coupling.
Organizational members can decouple their system in three ways:
. (1) Fragmentation is a process of decoupling goals.
. (2) Dissociation is a process of decoupling horizontal units.
. (3) Segmentation is a process of decoupling vertically.
Results from this research point to the limitations of management communication and impersonal communication. Much of management literature assumes an exclusive place for management, as if managers were not a part of the organizations they manage.
Surtil : 