Sensemaking is related to the mapping and understanding of entangled complex situations and deciding upon the first best move.
This all is best observed through stories and story-telling analysis, like the Cynefin Sensemaker.
Oxfam just relesed a great guide “The Learning Power of Listening Practical guidance for using SenseMaker“, showing their use of the method and tool.
Surtil : 
One response to “The Learning Power of Listening”
[…] in the understanding of the present is to have the capability and tools to “listen” in order to learn from the mapping and understanding of entangled complex situations and decide […]
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