7 principles of acts of knowing, and how we build resilient knowledge ecosystems.

Dave Snowden‘s 7 principles of acts of knowing (or knowledge management) are as evergreen and impactful as when they were first shared in one of the early Cynefin articles – Complex Acts of Knowing.

1. Knowledge can only be volunteered… it can never be conscripted
2. We only know what we need to know when we need to know it
3. We always know more than we say… and we can way more than we can write down
4. In the context of real need nobody will refuse to share knowledge
5. Failure is more important for learning than success
6. The way we know things is not the way we say we know things
7. The way we make a decision is not a structured ordered process… we get multiple memories triggered and we blend them with current experience